Privacy Policy of Easybet South Africa

This Privacy Policy outlines how Easybet collects, uses, stores, and discloses your information when you interact with our Service.

We process your Personal Data to deliver and enhance our Service. By accessing or using the Service, you consent to the collection and use of your Personal Data as described in this Privacy Policy.

Interpretation and Definitions

Interpretation

Terms with capitalized initials hold meanings as defined below. These definitions apply whether the terms appear in singular or plural form.

Definitions

For the purposes of this Privacy Policy:

  • Account refers to a unique profile created by you to access or use our Service, either in whole or in part.
  • Company (also referred to as “Easybet”, “We”, “Us”, or “Our”) means Easybet, registered at 3rd Floor, 186 Loop Street, Cape Town, South Africa, 8001.
  • Cookies are small data files stored on your computer, mobile, or other device by a website. These files record your browsing history and have various uses.
  • Country refers to the Republic of South Africa.
  • Device means any internet-connected tool you use to access the Service, such as a computer, mobile phone, or tablet.
  • Personal Data includes any information relating to an identified or identifiable individual.
  • Service refers to the Easybet website.
  • Service Provider refers to any individual or entity who processes Personal Data on behalf of the Company. These may include third-party vendors engaged by Easybet to support or operate the Service.
  • Usage Data is data gathered automatically through the use of the Service or its infrastructure (e.g., duration of a page visit).
  • Website means the Easybet platform accessible at the official website
  • You refers to the individual using the Service or the legal entity on whose behalf the Service is accessed.

Collection and Use of Personal Data

Personal Data

When you use our Service, we may request certain personally identifiable information to contact or identify you. This may include, but is not limited to:

  • Full name
  • Email address
  • Phone number
  • ID or Passport number
  • Physical address, including province, postal code, and city

Usage Data

Usage Data is collected automatically when the Service is accessed. This may include:

  • Your Device’s IP address
  • Browser type and version
  • Pages visited and time spent
  • Time and date of access
  • Unique device identifiers and diagnostic data

For mobile users, we may also collect:

  • Device type and ID
  • IP address
  • Operating system
  • Mobile browser type
  • Diagnostic and usage-related data

We may also receive information your browser sends during any interaction with our Service.

Tracking Technologies and Cookies

We use Cookies and similar tracking technologies to monitor Service activity and store specific data. These technologies include:

  • Browser Cookies: Small files placed on your Device. You may configure your browser to decline all cookies or to notify you when one is sent. Disabling cookies may affect Service functionality.
  • Session Cookies: These are temporary and deleted after your browser is closed.
  • Persistent Cookies: These remain on your Device even after going offline.

We use both Session and Persistent Cookies to support different features of our Service.

Use of Personal Data

Your Personal Data may be used for the following purposes:

  • To deliver and maintain our Service, including usage monitoring
  • To manage your Account and registration as a user
  • To communicate with you via email, phone, SMS, or mobile notifications regarding updates or relevant information
  • For marketing and promotional activities (you may opt-out by contacting us at [email protected])
  • To share updates about similar products, services, or events you may be interested in
  • To respond to your inquiries or support requests
  • For internal operations, including data analysis, performance evaluation, and Service improvements

Sharing Your Data

We may share your information under the following circumstances:

  • With Service Providers to support Service operations and communication
  • In Business Transfers as part of mergers, acquisitions, or asset sales
  • With Affiliates, under the same privacy commitments
  • With Business Partners for joint offers or services
  • With Law Enforcement, if required by legal authorities
  • With Your Consent, for any additional purpose
  • To Protect Legal Interests, including rights enforcement, fraud prevention, and public safety

Retention of Personal Data

We retain your Personal Data only as long as necessary for the purposes stated in this policy. Data may be kept longer where required to comply with legal obligations or resolve disputes.

Usage Data is generally retained for shorter periods, unless needed to enhance security, functionality, or as required by law.

Data Transfers

Your Personal Data may be transferred to—and processed in—locations outside your province, including where third parties involved in processing are based.

By submitting your data and accepting this policy, you consent to such transfers. We ensure that appropriate security measures are in place to protect your data during and after any transfer.

Your Rights and Access to Data

We take steps to keep your Personal Data accurate and current. You may exercise the following rights, subject to applicable laws:

  • Access your Personal Data
  • Request correction or deletion
  • Object to certain types of processing
  • Withdraw your consent at any time
  • File a complaint with the Information Regulator

To exercise any of these rights, please contact us via the information provided below.

Standard Forms

The Information Regulator provides standard forms for:

  • Objection to data processing
  • Correction or deletion of Personal Data
  • Lodging complaints

Data Security

We take reasonable precautions to safeguard your Personal Data. However, please be aware that no method of electronic transmission or storage is completely secure. While we strive to protect your data, we cannot guarantee its absolute safety.

Children’s Privacy

Our Service is not intended for individuals under 18. We do not knowingly collect data from minors. If you believe your child has provided us with Personal Data, please notify us immediately so we can take appropriate action, including data deletion and account closure.

Our Service may contain links to third-party websites. We are not responsible for their content, privacy policies, or practices. We strongly advise you to review the privacy policies of any site you visit through our Service.

Changes to this Privacy Policy

We may revise this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. Where appropriate, we will notify you via email or a prominent Service notice prior to changes becoming effective. We recommend reviewing this policy periodically to stay informed.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please reach out to us at:
📧 Email: [email protected]